Terms & Conditions

Overview

Welcome to Sewela M Fragrances.
The terms “we,” “us,” and “our” refer to Sewela M Fragrances, which operates this website and online store. We provide the content, tools, features, and services on this site (collectively, the “Services”) to offer a seamless and trusted shopping experience for you — our valued customer.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or Services.

Section 1 – Access and Account

By using our Services, you confirm that you are at least the legal age of majority in your jurisdiction, or that you have given us permission to allow your minor dependents to use the Services.

You agree to provide accurate and up-to-date account, billing, and payment information. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

You may not transfer, assign, or license your account to anyone else without our permission.

Section 2 – Our Products

We strive to display our products as accurately as possible; however, colours and finishes may vary depending on screen settings.

Product availability, descriptions, and pricing are subject to change at any time without notice.
We reserve the right to limit quantities and discontinue items at our discretion.

Section 3 – Orders

By placing an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion.

Your order will only be confirmed once full payment is processed.
In the event of cancellations or changes, we’ll contact you using the details provided during checkout.

Returns are subject to our Refund Policy.

Section 4 – Prices and Billing

All prices are listed in ZAR (South African Rand) unless otherwise stated. Prices exclude taxes, shipping, or other charges unless specified.

We reserve the right to change prices or discontinue offers without notice.

You agree to provide valid payment information and authorize us to charge your payment method for your purchases.

Section 5 – Shipping and Delivery

Delivery estimates are not guaranteed. We are not responsible for carrier delays or events outside our control.

Risk of loss passes to you once the item is handed to the carrier.

Section 6 – Intellectual Property

All content on our website — including text, logos, images, and product layouts — is the intellectual property of Sewela M Fragrances or our licensors.

You may not use, copy, or reproduce our content without written permission.

Section 7 – Optional Tools

We may provide access to third-party tools or features. These are provided “as is” without warranties of any kind.

Your use of such tools is at your own risk.

Section 8 – Third-Party Links

We may include links to third-party websites or services for your convenience.
We do not endorse or assume responsibility for third-party content, accuracy, or practices.

Section 9 – Privacy Policy

We collect and process your data in line with our Privacy Policy.
Please review it to understand how we handle your information.

Section 10 – Feedback

Any suggestions, reviews, or content submitted to us may be used by Sewela M Fragrances without compensation.

You confirm that you own or have rights to the content you submit.

Section 11 – Errors and Omissions

We may occasionally publish incorrect information regarding product descriptions, pricing, or availability.

We reserve the right to correct such errors and cancel affected orders at any time.

Section 12 – Prohibited Uses

You may not use our Services for:

Any unlawful purpose
Violating our or others’ intellectual property rights
Spreading malware, spam, or fraudulent content

We reserve the right to suspend or terminate access for misuse.

Section 13 – Termination

We may suspend or terminate your access to the Services at any time.

Provisions such as Intellectual Property, Disclaimers, and Limitations of Liability will survive termination.

Section 14 – Disclaimer of Warranties

Our Services and products are provided “as is.”
We do not guarantee that they will meet your expectations or be error-free.

Section 15 – Limitation of Liability

Sewela M Fragrances is not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

Section 16 – Indemnification

You agree to indemnify and hold harmless Sewela M Fragrances, its partners, employees, and affiliates from any claims arising from your breach of these Terms or misuse of the Services.

Section 17 – Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining sections will remain fully effective.

Section 18 – Entire Agreement

These Terms, along with our policies, form the entire agreement between you and Sewela M Fragrances, superseding all prior agreements or communications.

Section 19 – Assignment

You may not assign your rights under these Terms without our written consent.
We may assign our rights and obligations at any time.

Section 20 – Governing Law

These Terms are governed by the laws of South Africa.
You agree to submit to the jurisdiction of the courts located where Sewela M Fragrances is headquartered.

Section 21 – Headings

Headings are included for convenience only and do not affect interpretation.

Section 22 – Changes to Terms

We may update these Terms at any time.
Your continued use of the Services constitutes acceptance of the updated Terms.

Section 23 – Contact Information

For any questions or concerns, please contact us:

📩 Email: admin@sewelam.co.za
📍 Address: Phase Moletji, Kwena Moloto 3, 278, 1 NAM St, Polokwane, 0784
📞 Phone: +27 81 281 3962
🏢 Business Registration Number: 2002/087582/23
💳 VAT Number: 4380233140